Fly Dot Com - Scamming Travel Agency

If I could give this place NEGATIVE stars, I would. Giving one star just so I could post this review: if you’re considering getting yourself a nice deal on a trip from this place, DON’T. How dare this “agency” scam my family and I, waste our time, and take our hard-earned money as if we have all the money in the world to travel to the Philippines every year. How could this agency not be ashamed? We even went to their “office” which took an additional two hours and was CLOSED?? This agency has scammed a bunch of people of their money and wasted everyone’s time. It turns out this place closed their office after they collected money from people as the people next door said many people have tried to come to the office to complain for the same reason we have. My poor mother tried planning this trip for us. It seems this was a legitimate entity at some point, which explains these other reviews with a higher rating. You’ll see that later on in 2018, there were many disgruntled customers because they took everyone’s money and left to go into hiding. There are a ton of police complaints, so if you’re reading this flydotcom, WE WILL FIND YOU.

Zero rating for these bunch of scammers...do not waste your time and money for this travel agency... All other positive ratings were self made.. People on their face book account giving positive feesback ang reviews were all untrue

Don’t book with these conniving SCAMMERS! What a headache to have this company as our travel agent when we went to the Philippines and other southeast asian countries. When we were in Bangkok, the temple/city tour was completely different from what we originally agreed upon. They booked our Palawan trip and last minute told us that we still have to pay for baggage fee which amounted to Php3000. We were supposed to have a refund since September, but up to now haven’t received any and they don’t answer phone calls, viber text, or email. The staff ( TEMS RAMOS and JOY TIMBOL) are very helpful and nice when convincing you to book, but once you book, the customer service just goes from good to instantly bad. FLYDOTCOM IS THE WORST TRAVEL AGENCY WE EVER DEALT WITH!

Thanks Flydotcom Travel for the unforgettable Cebu tour..Thank you ms Fatima for assisting us from our inquiry until our trip dates

Thank you Flydotcom for a wonderful Bangkok experience. Also, thank you to Ms. Jane and Ms. Jen for their friendly assistance.