ManilaMed - Medical Center Manila

The medical staff and nurses as well as the doctors are very accomodating and attentive, and the room looks so good and very clean.

I was confined last Spetember 5 at 8:23 am room 827. These are my experiences: First, I was advised that I will undergo an xray though I already have a swab test done at San Lazaro Hospital on September 1. I got the result on September 4. I was advised by the Dr that I will only need a Swab test before the procedure. He added that rapid test is the only additional test needed if I will be confine more than 7 days but less than 14days from the day of the swab test. So I was surprised that I still need to undergo xray before the procedure. I can not do anything about it because I was already confined. What's the logic behind it? Then, an Infectious disease doctor went to inform me that. I was charged P1500 for an infectious disease doctor. Second, my sister processed the Philhealth on September 7 afternoon because we were advised that the cut off time is 7pm. I asked her to process it because I was waiting for my husband to drive me home from hospital and might not reach the hospital by 7pm. After processing, she went to the billing section to process the discharge at around 7:00pm and was advised to leave the hospital before 7:30 because we were already discharged. I talked to the guy from billing section and asked why I should I leave right away even if I was charged for the a whole day based on your ADMISSION REMINDERS bullet 4 that if I will be discharged within 6 hours from the admission time, I will be charge 1/2day and whole day if more than 6 hours. Technically, I was already charged the whole day and why he told us to immediately go home if its paid? So, I asked if I could stay until 12md to wait for my husbands because he was on an errand during that time. Surprisingly, I felt that I was begging to stay for the hours that was already paid. Third, the overprice Medicines: 1. Skudexa tab 75mg/25mg (MCM price P120) SOUTHDRUG @P60.00; ROSEPHARMACY @59.75 2. Senokot forte 17.5 mg (MCM price P49) WATSONS @22 SOUTHDRUG @58.00 FOR 3+1 PCS 3. Zegen 500mg tab (MCM price P178) SOUTHDRUG @P70.50 4. Daflon 500mg. Tab (MCM price P112.00) - SOUTHDRUG @P47 These were just purely web search and I totally understand that you're a private hospital. But overpricing more than half is too much. That's the reason why one of their rules is for you not to bring your own medicine. Their medine price is doubled! Binggo!

Had an appointment for swab test, pagka fill up ko ng form they led me to the Emergency Room. A male nurse in a red suit declined to assist me onset. Claiming that their laboratory is not accepting tests today and that they had problem with the equipment to run the test. I went bank to the lab to verify -they said swab test was available, so I went back to the ER to confront the nurse. Only then did they assist me. It also took too long to be discharged. I waited for hours after having tests done. No sense of urgency considering that it was the Emergency Room.

People were pleasant and helpful, especially the guards, the registration peeps and the wheel chair attendants. It's just sad that when we got an appointment online then went there the next day, the fees for the MRI MRCP for whole abdomen were way too different. I just wish they can be more considerate to their patients in educating and informing them about the procedures and the fees.

good day I just want to share this last july 10,2020 we went to your hospital to have bcg vaccine for my baby we called to have appointment and make sure for the said vaccine but the pedia Dr. who was assigned that day on opd just vaccinated my baby I thought it was bcg like what we've told him but after he inject the vaccine I am shocked that it was a 6 in 1 vaccine can u imagine my baby is only 15 days that day it was supposed to be a bcg vaccine. and I know that other vaccine besides bcg and hepa b vaccine should be given after 6 weeks of my baby. and what shocked us more is that the 6 in 1 vaccine cost 6,000. 00 pesos. and we are not been informed about the price and about the vaccine all we thought it is bcg like what we've told him. so I am writing this to your hospital and hoping for actions..