MarAkces Mariusz Czekała

Super seller. Had problem with item but seller quickly sent a new one instead. Highly recommend!

Order> 24 hours> courier with me. Goods secured and consistent with the description in 100%. Contact an exemplary company. Fast, professionally without complications. A solid company worth recommending.

I have mixed feelings, the ordered goods were not exactly as described. After posting the negative opinion, the seller contacted me to compensate for my dissatisfaction.

Goods ordered, consistent with the description, it was a saw miter. Goods sent quickly. Contact seller easily, I had some questions about the product. Material and cultural gentleman. I would recommend.

ATTENTION I DO NOT RECOMMEND - the seller is lying and pulling and counts on the fact that the customer will not verify the seller's words and lose his money so that the seller does not lose his own fault. I ordered 4 hubcaps for PLN 160, so not little money. And now, one by one: 1. The courier came and delivered hubcaps. I opened the package and it turned out that they are broken (they were packed in a thin cardboard and wrapped in black plain foil, in addition the damage indicates that they were already packed with damage, but I will not penetrate it), so I write an email with pictures for seller and I send it straight away, about 30 minutes after I got a courier. 2. I get the answer from the seller that you had to write the damage report with the courier, because now he can not return the money. I am calling to him and I ask him how it can not return money, since the product is damaged and not cheap at all. I get the answer that we will exchange hubcaps for SUCH SAME, but I will send back the goods at my own expense. Of course, I did not intend to pay PLN 180 for ordinary hubcaps, so I started reading. 3. It turned out that I do not have to open parcels at the courier and write down the damage report when the package from the outside has no damage (and as I mentioned, the broken product was probably already packed, the package did not have any signs of damage) and in addition courier can be called within 7 days from the date of receipt of the parcel and write the report. Of course, I had to find the information myself, because it was against the seller, so even if he knew it, he absolutely did not want to share it. 4. I ordered a courier, wrote down the damage report and sent the picture to the seller. Bingo! I can send back the goods, but ... they do not have these hubcaps (although they were before), so there is only a refund. Well, it's hard to buy in another store. 5. Returned soldiers, receipt attached to the card with the account number and inserted in the damage report, thrown into the box and tightly packed in several layers of bubble wrap (of course bought at their own expense ...). The package sent back for collection at the seller's cost. After a few days I check that it has arrived, but no contact from the seller. 6. I write an e-mail that I see that the package has arrived and when I can expect a refund. I get the answer that the receipt is missing. Damnage would hit man ... Of course, I know that the seller is lying, because the receipt does not penetrate through the cardboard and bubble wrap, and if the protocol and the card with the account number in the box attached to the receipt, it must be a receipt. 7. I am writing, so the seller, that the return can also be made on the basis of the receipt (which I had and sent), confirmation of transfers, orders for allegro or even our e-mails. 8.No and finally I get the answer that I have to send by e-mail confirmation of the transfer and account number and I will receive a refund. Of course I received it after 12 days (and after a few reminders ...) As a result, I lost money to pack the parcel, I lost a lot of time and nerves, and I did not gain anything at all. Correctly, the seller should send a complaint form to my first email, based on which I send the product back and get a refund - quickly and efficiently. The seller treats the customer like a fool who has no idea about his rights. He thinks he can tell him everything and violates his consumer rights. I do not recommend, unless someone has incredible patience and too much free time, or wants to test their legal knowledge. I do not like when sellers treat me like trash. Of course, to confirm my words, I have emails, photos and phone calls, I did not invent anything.