by o la la...!

Hello, a month and a half ago I made a complaint about the blouse, which shrunk after the first wash (the blouse was washed according to the instructions on the label). The saleswoman, not even looking at the blouse, noted in advance that it was a mechanical defect and they would not recognize it. I asked to accept my complaint. Until a month, I did not have any feedback about the blouse. So I called the store to ask. The lady replied that she had not yet taken her to the complaint 🤨 Three weeks have passed and the decision is not there, so I decided to go to the store and ask what was happening because it is already August. there was no suitable person in the store with whom I could settle this matter. So I asked for a phone call to the responsible person. Well, then it started with you, I heard such sentences as "I don't have God knows who to make of myself", "that I could wash my blouse normally and not now there is a problem" "and that the blouse is sent" 😑 but where is the blouse? I guess he's walking to the boat! The attitude of the saleswoman was embarrassing. the customer is good as long as they shop, and when they make a complaint, problems start. Because by what right could I advertise something at all? I don't know how much time it will go on. I thought that this store is subject to the Consumer Law, but unfortunately the store has your problems there. And I am supposed to be glad that you accepted the complaint because you did me a great favor.

Fine