ECCO Wroclawia Wroclaw

ECCO Wroclavia - A large selection of products, friendly customer service.

Very good shoe store of the world brand.

It is worth waiting for the promotion. Sensational footwear.

I am extremely disappointed with the service at the Wroclaw store located in the Wroclaw wroclavia. I bought shoes from them half a year ago, just like the product for the care of these shoes recommended by the seller. Today I was to advertise them because the skin broke despite wearing them rarely (you know everything can sometimes go wrong And that can be understood). I was very pleasantly surprised by the unpleasant service by the lady who did not want to accept the complaint just because I did not have the original packaging. It would not be surprising if it was not that when I bought these shoes I left the box in the store because I dressed my shoes. Then the same lady did not mention anything that I would need a package probably because she was happy that he stuffed more shoes and there would be a bonus. Apart from the fact that there is no obligation under the current law to keep the packaging. However, if this lady asked me to keep this box, I would probably stop it. I do not understand how it is possible that a company recognized as a good brand employs unqualified people who by their ignorance are not nice, which discourages me from buying again in this place. Thanks to the intervention of an accidental client who was witnessing the situation, he managed to file complaints. Fortunately, the other lady saved the situation. Last time I bought shoes in this store even if I had to go to the other end of the city. greetings

Staff not interested in the client. Very poor service.