Map
Detailed Information
- Place Types Car wash
- Address Admirała Józefa Unruga 111, 81-153 Gdynia, Poland
- Coordinate 54.5578776,18.4768902
- Website https://www.facebook.com/ACDC.Gdynia
- Rating 4
- Compound Code HF5G+5Q Gdynia, Poland
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
Together with my colleagues, we made a gift in the form of a voucher for a colleague from work. The voucher was purchased on the Groupon website. A friend who wanted to use the voucher came across an unprofessional and unpleasant employee who announced that the voucher is not valid and for the money on the voucher "he will certainly not perform such a service". After all, even if there was a misunderstanding, he showed no respect and willingness to solve the problem ... On the contrary, he was rude .. I do not recommend and advise against it. Perhaps the quality of the work is good, but there is no service and customer respect in this company.
Unfortunately, I cannot refer to your answer, I can only edit the content of the opinion. Once again, you show how you treat the customer ... It just so happens that the voucher was not worth PLN 50, exactly 80 ... But it's not about the sum. Do you care about customers only those who will leave you with 300, 500 PLN? I understand, those for PLN 80 are worse :)
Besides, it was part of the gift, but you shouldn't even care ... The customer is the customer. I had the pleasure of using your services and I bought the voucher ... just because I was satisfied. I really had no objection to your work. That's why we even chose this offer. Yes, there was a mistake and maybe it is on the groupon's website, but unfortunately IT'S YOU, the employee answered the phone when a colleague wanted to make an appointment. And it was the LORD employee who behaved the way he did. Forgive me, but in life after such behavior, I wouldn't even give my car for free. If the Lord does not control the workers, I would be afraid that he would not leave the whole place. Your reaction to the situation and contact with your colleague appeared only after adding a comment. I understand your indignation, but also let the Lord understand ours. It was really enough to say in a calm way that this is a mistake, after all, we are only people - a friend would definitely come and pay extra to the PLN 80. Everyone would be pleased. Of course, as you said, Groupon returned the money. There remains a disgust, after all.
I would like to share an unpleasant situation that took place in our company.
We bought a gift voucher for a friend.
The voucher was purchased on the Groupon website. A colleague, wanting to use the voucher, came across an unprofessional and unpleasant employee who announced that the voucher is invalid and for the money on the voucher "he will definitely not perform such a service". Please note that the voucher was valid.
The person answering the phone and receiving reports behaved unprofessionally. She did not show any initiative to explain the situation. A simple snarl.
I do not recommend and advise against. I do not express my opinion on the quality of the service provided, perhaps it is reliable and noteworthy. However, this approach to the client leaves much to be desired.
This is the second time I use the services and certainly not the last. The second time when the car is leased and after the service, the car looks like new. Thank you, recommend and best regards
I heartily recommend! After washing the upholstery and cleaning the interior, it was so clean that it was a pity to get in. : D Besides, very nice service and everything without any problems. :)
The 7-year-old car took on a flash in no time ... :) I recommend checking this address.
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