Map
Detailed Information
- Place Types Furniture store
- Address Macieja Rataja 2, 86-300 Grudziądz, Poland
- Coordinate 53.4480373,18.7274475
- Website https://www.brw.pl/siec-sprzedazy/salon,meble-black-red-white,g
- Rating 4
- Compound Code CPXG+6X Grudziadz, Poland
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
The wrong people in the wrong place. One of the store's employees incompetent, arrogant, unpleasant. Zero concept about customer service as well as direct selling itself. During the visit in the store, the lady was unable to calmly resolve the dispute, she settled everything by shouting and aggression. Does not know the store / order / delivery regulations, as well as the basic rights of the customer. She kept lying in her head, claiming that she had checked everything. As a client, a moment later I verified everything, and when I wanted to confront her, the Lady simply came out from behind the counter and left without a word.
Same rules of sale in the store without comment. Postponing deliveries without specific deadlines and rebuking everything on COVID.
Even during a pandemic, it seems to me that you can make a phone call to the customer.
I definitely do not recommend the store, quite the contrary. I do not recommend shopping for anyone who thinks of going to the Grudziądz BRW.
Very long waiting time for the order. No information about multiple postponements. No contact from the store after they receive the package. There is no information at the headquarters that the store is open for shorter periods than the store itself, so you have to visit them twice. I do not recommend!
People, don't buy furniture in this rubbish showroom. Furniture ordered on September 5, 2020 (receipt specified by them on September 15, 2020) today is October 15, 2020 and there is still no furniture. And don't let anyone convince you that it's all because of Covid, because many companies function and fulfill their orders properly, read on time. Service in the Grudziądz showroom - drama and 10 meters of silt.
Once upon a time, the furniture was of better quality and workmanship. Little things similar everywhere.
Furniture ordered on June 12, 2020
Today, that is August 19, 2020
There is still no furniture to be picked up, by calling the hotline you say, you will explain because some parts are still missing in the system, where on 08/12/2020 we had information that the furniture is waiting for shipment, it is laughable !!!!!!!
Simply embarrassing!
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