PKO Polish Bank - support for individual clients

Here is an example facility that bank trainers should take as an example of how customer service should not look !!! Shock and disbelief that nowadays there is still a communal relic !!!! Massacre!!! - service and approach to the client from the movie 'Teddy Bear', Hmmm? or maybe it is such a tourist attraction of Biała Podlaski !!!

Unpleasant and unhelpful bank staff. The attendant did not care at all about solving my problem, he even complained that I came to them since it was a problem with the application, despite the fact that earlier on the bank's hotline I was told to go to the branch. I managed to do it in another facility - but it was possible

Instead of serving, ladies drink caviar and gossip among themselves. I was in queue 5 and waited for over an hour. When you finally graciously served me, a friend came. The lady apologized and went to service her friend. I don't know what the PKO BP standard has, but I would blow those bureaus on the muzzle. Tragedy. I do not recommend