Map
Detailed Information
- Place Types Bicycle store
- Address Jana Kasprowicza 52, 01-871 Warszawa, Poland
- Coordinate 52.2822863,20.9492379
- Website http://www.biketeam.pl/
- Rating 4
- Compound Code 7WJX+WM Warsaw, Poland
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 10:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
Tried to get a few improvements done to my daughter's bike, the guy was unnecessarily and incredibly rude and arrogant.
Once upon a time, when this store was still across the street, I bought my first Giant there. And there was the same older (much younger then) melancholic salesman. He is there and now, when he is in the mood and time, you can talk. But unfortunately the rest of the service is a complete failure. Once I left my son's bike to replace the rear inner tube. After picking it up, I realized that my son was not keeping up with the route - I look, the spring from the v-brake is not installed. On the next occasion I noticed it very politely - silence, some expression, the young fellow did not even stop and left the store. Some time later I wanted to buy a set of lamps - I ask by phone if there is such and such in stock on their website. "I don't know, come and see what you choose." No, I say, I don't want "something" just this and that, and I don't have time to come and check it is there. "And I don't know." Yesterday I was probably the last time there, the same face of the young salesman, as if he was pissed off and had something completely different on his head than customers. Fortunately, there are others in the area. And you, gentlemen, embrace yourselves.
I wanted to quickly adjust the brakes (in other websites the deadlines are extremely long, because the season is high). On the phone, the delightful gentleman informed me that they would not have time until next week. I asked him to check in on the same day and make sure that they would do it right away next week, the Lord agreed. After arriving at the site, I heard "okay, then leave your bike and it will come in 20 minutes". I'll be back in 20 minutes and everything works!
When selling promises with good service, treat them like fairy tales. I hardly had to ask for a service on the date they suggested when selling it, then after delivering the bike I came to pick it up and the service was not performed. Mr. Karol threw a service book on the table and said that he would not make me a service for the opinions I posted on the internet. Then he tried Sadem xa bad opinion. Then he hired a law firm scaring me with a court. The opinion was as below. Unedited version.
"Installation of the leg in the original mount from the Giant's frame defective, after 2 weeks I lost the footrest. The service does not feel guilty." End of original opinion.
They refused to give me a post-warranty review for negative opinions on this website and the law firm is threatening me with suing me.
I recommend them:
I ACa 1267/15, Negative opinion about an internet seller on an internet forum and infringement of personal rights. - Judgment of the Court of Appeal in Kraków
Court judgments
Published: LEX nr 1999312
I always have 5 stars for me from Biketeam! As a regular customer and a frequent visitor to the store, I must admit that the guys know their stuff. I already had several bikes, including mountain, road and now I ride on the gavel and everyone serviced them, there was never a problem after the service was done, always perfect and on time .. in the season you have to wait a little longer but it's probably obvious because they have a lot of customers which also proves o that not only I appreciate the quality of services. And in the picture one of my bikes bought in their second store :)
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