Kliniki Stomatologiczne Dental Club Sp. z o.o. Filia nr 1

Hmm ... I am a bit surprised by the low grades of the others, but the fact is, everyone can have different experiences. From my point of view it looks like this: The team is very nice and professional, a great doctor looks after me, I am happy with the services - it is always painless and comfortable. When it comes to the surcharge for personal protective equipment, has it changed already? At least I didn't have to pay extra for anything .. (maybe it was different at the beginning of the pandemic ??). Anyway, I highly recommend this clinic.

The clinic deserves 0 stars. Focused on money, rudeness is the hallmark of this place. I came for a consultation with a broken tooth, despite the exact description of the problem I was referred to a prosthetist. Of course, the visit adds a fee of 75 for used protectors, paper mask and latex gloves (no one informs that according to the law, the patient can independently purchase such means). The visit lasted exactly 7 minutes, during which we conducted a 4-minute interview and quoting the doctor's own statement "partially cleaned the tooth" and then I was informed that I had to do an X-ray and enroll in a doctor with another specialization. Due to the fact that I have a current X-ray picture, I informed that in that case I would contact another doctor. This ended the visit and the "circus" associated with settling payments began. 7 minutes in this clinic costs PLN 100, for obtaining information that I have been referred to the wrong doctor. Apart from the receptionist's rude behavior and comments about "incapacitation", we were able to receive a description of the visit and arrange a complaint with the manager 2 days later. The right to lodge a complaint at this clinic, of course, I do not have to mention at the beginning costs 75 PLN (as I was informed - just crossing the door) and the complaint consists of talking to the receptionist, who after a grace comes after 5 minutes, the "manager" who screams says, that it is "not a public clinic" and "costs everything". I treated my teeth in various places where no conscience would allow, especially in the present times in which 75 zlotys are unlawfully charged for entering a shrine called "clinic" (the physical price of a pair of latex gloves, masks and shoe protectors is + - 10 zlotys) for not taking any !! activities and an attempt to stretch another PLN 100 onto an X-ray. The case will of course be referred to the consumer ombudsman.

Reception is an absolute drama. The PRL was always alive. With inflammation (during orthodontic treatment for 3.5 years and a bag of money spent: visits for PLN 370 - on average every one and a half months and braces for several thousand), the ladies propose a visit in ... 1.5 months, claiming that they cannot ask the attending physician (2 rooms further) about the possibility of admission - there was no problem in Ursynów. You can't come to ask yourself either because ... they won't let you in without an appointment. Besides, they are unpleasant, unsympathetic and "gurgling" - both live and on the phone. 0 professionalism. One should also mention the forced transfer of visits from Ursynów to Tarachomin (+ 40 minutes one way) - this facility was not a voluntary choice. I do not recommend.

Stay away from this clinic, I paid PLN 70 extra for getting a mask and disinfecting the chair for me and the patient in front of me and the shoe protectors. When registering for the visit, they did not inform about additional costs.

Unfortunately, the worst clinic I've ever been to, I will finish my treatment and run as soon as possible. I do not recommend to anyone.