YES

I ordered earrings and a ring for my wife in the salon after Christmas 2019 to get them on her birthday on January 8. I was informed about the inventory, but I was assured that my wife would be ready for collection before my birthday and that the salon would contact me when I could pick up the order. The day before my birthday I went to the salon to find out what my order was because nobody has contacted me yet. In the salon I was informed that the order is being processed, but that it will be tomorrow because they will have delivery tomorrow. However, the order did not come and I was not informed until January 16. When I came to the salon to ask again why no one called me and informed me about such a long waiting time. Instead of an apology, I was informed that it was not their fault and that the order would be tomorrow, but I asked to cancel it. Today - January 18, 2020 - I received a text message saying that the order is ready for collection and that these are only earrings. So not enough that my order was not canceled as requested, in addition it was not fully completed. In conclusion, I do not recommend, which is a pity because the jewelry is nice.

Beautiful jewelry, I found a ring and earrings from the Pavoni collection. In the salon I chose the right size of the ring for me and earrings that arranged nicely and emphasized the beauty. The husband placed an order to collect the items after the new year. We waited over three weeks for any information from the salon. My husband was twice at Galeria Północna in the salon to check if everything was well with the order. The lady assured that so and that we should receive the ordered jewelry tomorrow. None of these things, since the next days have passed, and the order was gone. Nobody contacted. Today I called the salon myself, of course there was nobody to admit the mistake or apologize. In addition, there was a mistake, because the system showed that only earrings were ordered. During a very long conversation, explaining the situation, asking a million questions. all the time from the Yes salon staff the answers were given that it was not their fault that they did not know etc., finally you were so tired of the conversation that she hung up. I made another phone call to be able to talk to the manager or other person responsible for work in this salon, she learned that this is not possible, because the person is on vacation by the end of January. I gave up my order completely, I didn't intend to wait any longer and hear that it wasn't the salon staff's fault. I have not been so disappointed for a long time, disgusted with the way people are treated and perhaps judges them by their appearance. Despite many beautiful collections, many purchased products I will not buy anything more. I advise against everyone, a waste of nerves and time. It is possible that competitive salons are more professional and with a better approach to the client.

Very friendly and service oriented.

Affordable prices, a wide selection and friendly service.