Aguiar Pharmacy

Very poor service from this company. After a consultation at Faro hospital the doctor gave me a prescription which he said was only available from Aguiar Pharmacy, I emailed them the prescription, they asked for immediate payment and once received they would send the drugs. I transferred the money to their account and they came back saying the drugs were out of stock but would be delivered to me once they received stock. After a couple of weeks they emailed to say they had forwarded to me via carrier and I would receive delivery the following day, it did not arrive so I emailed them to ask what was happening, they did not respond. I had still not received the delivery 2 days later so I emailed them again and they did not respond AGAIN, so 2 emails and they did not have the courtesy to reply. I decided to phone them yesterday, they said the delivery company had said last week there was a problem with my address so 1) why did they not sort out the address problem as they had my correct address ? 2) why didn't they respond to my emails ? They said they would now phone them to give them my correct address, it took my phone call to make them sort the matter. If I had not phoned I would probably still be waiting and my drugs would still be in the carriers warehouse. VERY POOR CUSTOMER SERVICE, I WILL NOT USE THIS PHARMACY AGAIN.

Good service, very organized and helpfull staff

A good pharmacy with organized employees, fast attending

A Farmácia onde peço sempre os meus manipulados. Recomendo!

Foi-me prescrito medicamento manipulado. Chegada ao Algarve foram-me indicadas 2 farmácias que fazem manipulação, dirigi-me a ambas e até à data aguardo resposta. Visto que necessitava com a máxima urgência do fármaco decidi contactar outras farmácias de preferência em Lx. Contactei pelo menos umas 3 e a única que resolveu de imediato o meu problema foi a farmácia Aguiar. Serviço 7 ⭐⭐⭐⭐⭐⭐⭐. Desde o atendimento, orçamento e principalmente ao envio rápido. Recomendo a quem como eu necessita de fármaco manipulado. Grata.