Greenbus Faro Airport Transfers

Driver arrived after an hour and a half despite the company promoting 45 minutes maximum wait. Customer service were rude and unhelpful. Very inefficient service.

Confirmed pick up online with Green Bus day before our departure. Pick up was due at 5:25am from hotel to Faro... got a call at our hotel reception at 5:35am to say the taxi driver couldn't make it so we had to arrange our own transfer and pay. Still waiting for refund but no reply as of yet. It's been 2 weeks since...

Great service. Went to desk, wanted 5 mins for driver who took us through to minibus. Nice and cool from.aircon and driver smartly dressed. On pickup from accommodation driver arrived on time and again smartly dressed and nice cool minibus.

If I could give zero stars I would but had to give 1 to write a review. Arrived at airport at 11.30pm expecting driver to be waiting for us to take us to a villa. Instead all we got was a long line of people waiting for over 3 hours in some cases, for a non existent taxi transfer. Obnoxious staff offered no assistance although we had elderly disabled people in our party. Found out the reason there were no taxis was because green bus had not paid the drivers. Had to get a different taxi in the end and paid again. Hoppa should disassociate themselves from this company. I strongly recommend do not use them.

Absolutely appalling service! They cancelled our return transfer from Lagos to Faro last minute so that we had to book another transfer on short notice. Cost us an extra 70€ and any attempts to contact Hoppa/Greenbus afterwards to claim a refund failed because the customer care team didn't even bother to answer to any of my emails/phone calls.