Best Transfer 4U

The pick up from Faro Airport was professional, although we have a wait for the final couple to board the coach. The driver was friendly and helpful. Unfortunately, the driver on the return journey was more interested in messenger than concentrating on the roads and her driving. When I politely pointed out that she needed to keep her eyes on the road she told me that she had to reply to her boss and that she was capable of doing 2 things at once. I have to ask what her boss was doing messaging her when he knew she was driving. For this illegal driving, I can only give a 1*

This company were a swift and efficient service. The drivers were friendly and informative. We had a lovely journey between the airport and hotel.

Poorly organised and full of rude, unreasonable and unprofessional staff. A service I simply cannot recommend nor will I ever use again. I travel very often to places all over the world and this is my 7th visit to Portugal. The transfer was delayed by almost half an hour without apology, no seating was provided so we had to stand or sit in neighbouring businesses. When we were finally collected the staff had obviously not reiterated to the driver correctly as he was then having to check all our paperwork. The driver then insisted that we hand in all our bags...I had a handbag...he was quite rude about how the ‘Portuguese security’ would not like me keeping this on my person. I refused, as did my husband with his small bag which of course did not go down well I must add that we were not the only travellers to do this. As it turns out, there was absolutely NO ‘Portuguese security’ and so therefore could have been avoided. Our holiday has now been delayed and been out to a bad start. Not a service I wouldn’t have expected from a country that has such wonderful people.

Best 4 no one. Got a taxi after being told we would have to wait for the coach to be full before leaving. asked how long this would be and received a shrug of the shoulders. Bus driver told us better to get a taxi. Return trip . Zero correspondence for return. Again booked taxi. Then mini bus turns up out of the blue, wondering why we weren't happy. Totally inept badly run company. will never use again. Waste of mone .

Great service going to accommodation driver went above and beyond!! Unfortunately our driver taking us to the airport from our accommodation didn’t arrive!! When I called at the time we should of been collected 17.55 at the arranged location I was put on hold then cut off, when I tried to call again the office was closed 18.00!!! We waited over half an hour in scorching heat as we had already prepaid for our transfer! Unfortunately we ended up paying another tact €65 to take us to the airport. When I tried to complain the lady at the Best 4U office she said the driver was there?? He certainly wasn’t where we were and where we had arranged!!! Very disappointing.