Auto Joteca - Reparação E Comércio Automóvel, Lda

I brought my lease car here for its annual service The reception staff were very polite, friendly and helpful, when I went to collect my car it had been cleaned inside and out. Excellent service. Obviously I don't know how much the service cost, but if the lease company are sending their customers there it's obviously competitive to other garages..

Good service, poor customer service.

I was taken here with a hire car.Excellent freindly service and good English spoken in reception

not reliable, dishonest, bad customer service, too expensive Got my car towed there on a Monday morning with the promise to check it on Tuesday. Check was finaly on a Wednesday and car was fixed in the evening - but to late for pick up before closing. Due to public holidays on Thursday I was one week without the car. Problem was very minor - one defective fuse and change of the antenna adapter of the radio. The bill made me suspicious: 1,5 h of work + about the same amount in EUR for diagnostics + spare parts (fuse and adapter). But who knows - So I asked for an explanation for the 1,5 h and the intensive diagnostics - what was done in detail? Why took it so long? I got no explanation at all but had to deal with an extremly offensive and impolite person.

Great customer service