TicketShop

Great prices, coach is old but Johnny the coach driver is very friendly and funny, booked them for a few excursions and had a great time

Not enough people for our day trip to gibraltar, cancelled last minute disappointing, not fully refunded either, even more disappointing. 😔

We had a horrible experience with one of their boat trips. Firstly, the bus driver who picked us up was rude, saying to all the passengers who were picked up later on, that me and my friend were late (unfortunately, we were 5 min late) and although, we apologized he was making demeaning remarks to other passengers about us. Secondly, the company did not tell us beforehand about the size of the boat. They show you pictures with tours with big boats but unfortunately, the size of our boat was very small. A small boat going on a high speed bounces off like crazy! I got very nauseous and my friend who has back issues suffered the following days. On our way back it was very cold coz the boat was open, and they provided no blankets for this. Additionally, no info was provided throughout the tour about the sights visited. Finally, due to the fact that the tour finished earlier because nobody wanted to swim, we waited for the bus for 40 minutes at the Port. The 1st driver had told us that the bus will pick us up at 9.00 at night but it arrived 25 minutes later. However, the 2nd driver was very polite. In general, the whole experience was a very exhausting and bad one.

Good rates for rides throughout the area which are cheaper than the taxi, and the guys who work there were nice and helpful.

After we rented a scooter, everything seemed to fit at first. After about 10 kilometers the scooter didn't start anymore. After countless telephone calls, with partly incompetent personnel, a technician was finally sent to us. Then the scooter could be started again by kickstart. The technician said it was a problem with the battery, now we always have to start by kickstart, because the electric starter doesn't work anymore, but nothing stands in the way of a continuation. After another 15 kilometres the same problem occurred again. This time the scooter could not be started by kickstart. Again we called the service hotline, which was however no longer occupied. After further attempts in the store, we were assured that they would take care of it. After we had waited an hour in the blazing sun, we called the shop again to find out where we stood. It turned out that the employee hadn't cared. Countless telephone calls and discussions followed, since nobody wanted to send us a technician. At the end we should call the insurance company to pick up the scooter and take us back to the store. Since we don't speak Portuguese it was not possible to understand the computer on the phone. After 2-3 hours the scooter started one last time by kickstart. Without stopping, we brought the scooter back to the store, where the employee wanted to withhold fuel money because we had not refilled. After further discussions we received the deposit back in full and rejected the offer of a replacement scooter. All in all, a customer-unfriendly company that does not provide the necessary support in the event of a breakdown.