Directorate General for Higher Education

Unfortunately this organization is failed to provide me with timely and helpful information on what I would need to get my degree recognized. Via email and phone it is near impossible to get someone's attention. They took my without providing any service to me. After so many 1 star rating isn't someone going to try and make some improvements?

The hours are ridiculously stupid but the service was terrific. Fernando who helped me spoke great English and was very attentive. It was a very quick process and my masters degree is now recognized by Portugal!

People working there are very rude they don't take things seriously. I don't understand why they are working there. Big disappointment! It's a shame that Portuguese government has chosen those People for helping the education system.

Totally bad people..they are not professional and even when I talked with a person who speaks English they don't deal with people in professional way

Péssimo atendimento, ou devo dizer que numa segunda feira desde as 8:30 até as 11:45 a tentar contactar o serviço de apoio ao estudante e nem um telefone atende para dar uma justificação, o ministro da educação devia olhar mais para este serviço que é pago com o dinheiro dos contribuintes. As pessoas que trabalham aqui não tem respeito pelas pessoas que necessitam das informações que por elas passam...