PBS Travel

Zero Stars! Worst agency! Initially, they persuade them to buy tickets from them with promises of a full refund in case of flight cancellation. The case was already during the COVID19 crisis, that is, the unrest was fully justified. When asked about the cost of their services, Mira Zinkevych personally answers: "Nothing for you, our services are paid by the carrier company" In the end, as they say, a hat full of surprises. The flight was canceled, so this world began to be very busy. We started calling, asking about a refund. He answers the calls after, two, reluctantly, they say, wait, everything is in progress. He does not devote to the process itself, no scans for you correspondence, nothing. In the third month of waiting, we get a refund in half, minus about ten percent of the total amount. To a legitimate question about a full refund, the answer is "this is an airport fee" We catch lying for the first time, because we know for sure that the airport does not take money for services that it does not provide. The flight was canceled! Further, this grief is the business woman of the world issues a tirade that she does not work for free, like everyone else ... Despite the above, she personally gave assurances, we agree with this. So be it. Since you provide services, you take money, then issue "Recibo". As required by law. But here the swindler of the world has the following answer: they say, write to me on e-mail. Let's see who will rewrite whom ... People think a hundred times before dealing with these worlds ... All good!

Pior agência com que tive que lidar. Nos compramos bilhete para um charter para uma criança de 8 anos, com serviço umn (acompanhamento dos menores) de Lisboa - Kiev, Kiev - Lisboa A criança para um lado voou normalmente com excerão do fato que o horário e o aeroporto de chegada foram alterados. Mas o voo de volta foi cancelado e PBS proposeram a criança de 8 anos outro voo com uma escala sem acompanhamento. Foi sugerido pelo funcionario Mira, contactar passageidos cuidar a criança. The worst agency had to deal with. They bought a ticket through their agency, a child of 8 years old, accompanied by Lisbon - Kiev, Kiev - Lisbon. The child flew normally. Unless you count the time and airport of arrival, they canceled all direct flights and offered a child of 8 years old to fly alone with transfers and unaccompanied. It was proposed to employee Mira to contact less responsible passengers and ask for child care.