Solplay Hotel de Apartamentos

Cancelation policy on site is false, money trap, no cancelations For the Christmas season was looking for a hotel to stay in Portugal. Because of covid, made sure to select a hotel with a flexible cancellation policy. Decided this hotel because I have stayd before, and offered the cancelation policy. Well, despite having it announced in their site, this is false. I have cancelled the hotel for more than a month now and not yet received the refund on my credit card

Very good hotel, excellent food (a bit long the waiting). Nothing to complain about.

Great location and good property. Issue that I faced is that housekeeping misplaced some stuff which I never got back and was not even updated on its whereabouts. Made the stay less delightful. Breakfast spread was decent.

Always a great experience! I love the space and the service... The hotel professionals are very nice and deliver as promised.

For large families it is a very good place to stay. Close enough from Lisbon, quiet and with a very good service.