Madeira Trekking On Demand

Terrible service - booked a sunrise hike tour on viator and paid in full, for confirmation email. Didn’t receive any pickup notes for the next 2 days so texted and called the number on the site; finally after 7th call someone picked up and insisted they “didn’t see” any bookings and that they have “until midnight to cancel”. I explained that at midnight I would be asleep as I have booked a sunrise hike; the guy told me “it’s not his fault”. Don’t waste your time and money