Castanheira & Castanheira, Lda

Não estão abertos a negociar o preços das bicicletas, nem se quer fazem o mínimo esforço para vender.

Bom atendimento, material topo de gama, super rapidos na descarga)

Muito bom

Salão extraordinário com muita variedade e qualidade

They do not meet the deadlines or the agreed conditions. The commercial P. Costa collects merchandise to pay even signing a collection paper and Fernanda administration after much insisting that they make the income answer by email after 6 months that they do not return the money nor the product and that we have to continue buying for opt for the bonus. Little serious, nothing recommendable. ** Update 20/03/2019 due to the falseness in the response provided by Castanheira. 1- They lie when they say that the conditions were never altered. The same was presented to us by the Pedro Costa commercial and at all times he undertook to return the amount after returning samples as long as the quality was not adjusted to the needs of our client. Moreover, the same asked us in the note of collection of the merchandise to put the bank details for the payment of the same. ATTACHED note signed by Pedro Costa, commercial of Castahneira. 2- The credit notes can not be deducted from the orders for a simple reason, we are not interested in working with your company, because they are very informal and the quality does not adjust to the demand of our customers. 3- We have allowed a prudential period of time, 4 months, supporting us to be systematically delayed. Although the amount is not much, we only want our money back. P.S. The commercial Pedro Costa no longer answers the phone. Nefarious customer service.