LD AUTO - Delegação de Loulé

I recently bought a car and had guarantee I realized it was making a noise so I took it to the garage explain to them what I was hearing and left it with them. After several days with not a word from them I called to see how things were and their answer was we can't here no noise we need more days so I said fine no problem let me know how things go, more days go past so i call again they say we can't find any problem with the car so they suggest I pick the car up and see how it goes with me and if their is any problem bring it back so I go and pick the car up and the next day I hear the same noise so I call them and tell them it's done it again the day after not make this text even longer but I repeat this action 4 times I took my car their 4 times and they never found anything wrong till the last time and they said it was the suspension and they also said to me the clutch was going and the car doesn't rattle or shake or anything. I get told by them that the guarantee will not cover this because it's down to were and tear so I go and get my car I take it to a garage that I have used over the years close to my house and he sorted the problem in one and a half days it's was the engine support that had ran out of oil not the suspension or the clutch so it's fixed now but I don't recommend this garage it looks a great place the people are kind but the macaniques have no idea what they are doing. When I rang to tell them I had fixed the problem else were in a another garage their atitude changed and was very confronting they need to sack their macaniques to become a good garage.

Provavelmente a melhor oficina auto do Algarve, profissionalismo, simpatia e dedicação ao cliente irrepreensíveis. Obrigado.

Do serviço eu gostei, até do atendimento das funcionárias via telemóvel e presencialmente, apesar de ter retornado algumas vezes pelo mesmo problema. A única ressalva que faço é com relação ao mau humor do funcionário Vasco, porque assim como nós precisamos de seus serviços, a recíproca é verdadeira, pois afinal um depende diretamente do outro, e não faria mal algum atender e lidar com os clientes com mais simpatia e consideração!!!

Foi um lapso, estou satisfeita com a prestação de serviços prestados. Foram atenciosos, rápidos e muito profissionais. Obrigada pela atenção dispensada

excelente atendimento e muito profissionais.