MTS Globe Portugal

Trash company that seems to hate their customers. I'll never use this company again. They had a driver waiting to pick me up but refused me because they could not verify my pickup purchase even though I had a reference number right with me. The woman at the airport refused to even listen to me and kept turning away from me. Very rude woman, very dodgy company. Could not even get through to them on the phone so I had to use a taxi.

Nobody came up for the transfer to Lisboa airport even after double checking on web site and calling a day earlier. Called also on the day of the scheduled transfer after I figured out that no one is showing up and nobody picked up the phone on any of the provided number! If there was a no star review, that would be this one!!! Zero!!! F!!!

Terrible company. Refused to pick up the phone till the 5th attempt. Hung up on me mid-conversation while I needed details and was talking to the operator. Terrible attitude by the pickup driver that was waiting for other people but not me because expedia hadn't passed over to them the details for my pickup. They left me stranded at 1am in the middle of a country I had never been to before and did not know the area of as I thought I could rely on a large company to organise such a simple task.

Do not use this company! Complaint was made via our booking agent to MTS globe and there response was complete lies. The baby car seat they tried to provide was dangerous and resulted in our group having to take an alternative transfer(they had been prepaid and refused a refund.)

What a hotel, could not fault it. The views from the balcony was amazing.