Lagosticketshop

My two friends and I dealt with Fernando. He was MORE than accommodating and wanted to make sure we had the best time possible on our private boat tour. We saw him walking near the beach one afternoon and he stopped to inform us of some details regarding our trip. Later that evening, he met us at the port because he wanted to make sure we got on the boat safely. Fernando was very sweet and helpful. There was a small obstacle but he did not hesitate to solve it. Great experience.

I strongly recommend booking all activities in Lagos (or the Algarve) directly with the companies organizing them, and avoiding using "Ticket Shop Lagos" as an intermediary. Very simply, it is just simpler and safer, and had we done the same, we wouldn't have lost one day of our holidays because of their lack of organization and reliability. Unfortunately , we made the mistake of of booking our kayaks through the caves in Lagos at their shop in the city centre (a "convenient" option during an evening walk). On the day of the activity, we were very upset to find out from Kayak Tours (the company organizing the kayaks), that Ticket Shop Lagos had forgotten to register us for the activity. Worst of all, we were not the first unhappy non-registered clients of the summer. Indeed, we observed that the majority of the participants of the activity had booked directly with Kayak tours (at the "Batata Beach"). Luckily, we were still staying one more day in the city, and we were able to take the kayaks to Ponta da Piedade one day later.