Al'fa-Bank

The bank has become not very good. The same employees (not all, of course). I wanted to take out a loan and told meGeru: no commissions, no insurance. She said, "good." In contracts, clauses about insurance, etc. They say that life insurance is a prerequisite. Lies!!! This employee Marina - lied right in the eyes. I asked her a lot of questions. Don't believe and don't go to this bank at all. * VOLUNTARY life insurance - compulsory?! 🤣🤣🤣🤣 So I told the head of this department. He remained silent ... Although he communicated with me normally and more adequately. Perhaps he understood who he was talking to. Lyuyuyudi, READ AGREEMENTS !!! DO NOT UNDERSTAND, CARRY TO A NORMAL ATTORNEY. Spend at least 500 rubles, at least some help will be provided. If you don’t understand, don’t trust anyone and do without credits. By the way, according to the law, if life insurance is imposed on you, you have the right to refuse it within 14 days, and the bank MUST cancel it! From September 1, 2020, an additional insurance law will be in force. It will be even easier for borrowers. We'll see... P.S. The bank began to resemble the "East Go ... but the bank", which constantly divorces clients.

Очень долгое время ожидания , странно что являясь премиальным клиентом банка, внимание ко мне как к клиенту полностью отсутствовало, крайне неприятный опыт. На мой взгляд банк должен завоевывать влияние клиента, а не наоборот.

They sent me to another department. T.K.Long wait and few employees.

The most moronic bank! in advertising, the loan rate is 9.9%, and in fact 23.9%, they like to disagree a lot in this bank, for example, with a credit card, where it’s like withdrawing cash without a fee, but something was done beautifully when singing a card, but not one I didn’t say that the cash withdrawal limit per month is 50 thousand, and after 50 thousand the withdrawal commission. I don’t know who they write here, what a cool bank, that everything is ok here, it seems that they themselves and employees are writing. Once again I’ll say crap full and not a bank, we can say SCAMS

This morning there were two short calls from different numbers, I did not manage to pick up the phone. I called back first to the first number, answered Alfa-Bank answering machine, I hung up. He also called back to the second number, and it also turned out to be Alfa Bank! As a result, I got two long-distance calls. Thank you Alfa Bank! Why did they call early in the morning, I did not understand.