Skb-Bank

I came with my sister to this bank. She had to pick up some trifling certificate (already ready). We spent 42 minutes here. Just some kind of tin. Where does the management look. Apparently I don't really care about people.

I demanded a certificate of full prepayment under the current loan agreement with interest calculation, for which I received a request for this matter. At the same time, having promised that the certificate will be ready within 3 slaves. days. Later I clarified that yes, indeed, this paperwork is being prepared in 3 days, but the call center operator also said that it could be provided immediately at any office of this bank. I want to clarify that there was an hour before the office was closed, I was the only client in the office of this bank. Conclusion: not qualified employees, or for so many tucked up employees that they can not issue “lousy” paper without the approval of the central office. Well done guys, customer focus for you "in the first place" (((

Due to illness, they missed one payment. Employees of SKB Bank threaten, are rude and demand to pay. They were provided with information that the missed payment can be compensated by the pole of life and health. The next payment will be paid. Please take note of the future customers of this bank.

Service is bad, working terribly slow. Of the eight windows, there are at best two, and often one. As if intentionally creating queues, for a trifling matter, you have to sit for 40 minutes, or even an hour.

Always a very long wait. I received translations a couple of times, they ask questions as if you are getting a million dollars ... I really do not advise you to contact them!