Sberbank Rossii

Everything is fine, but they close access to ATMs in the evening and in the morning for a while. At peak times.

very glad those annoying consultants are missing

The working hours of ATMs were very disappointing ... they, like the branch itself, can be used on weekdays from 10 to 19, on weekends - around the clock ... this is the first time I've come across such a thing ..

I went in to draw up a savings book in 1 window, behind the employee there was another, blonde, and supervised her actions. I was not alert, I thought: "well, now everything will be perfect under the supervision of the main thing." I almost forgot to print the requisites and gave the book away. Check the cameras, they didn’t tell me about data verification - the main thing was to teach the employee. They were supposed to charge money on Friday, but came for them on Tue. At this time, they called me and said that on Fri. payment was declined because bank employees incorrectly entered my name. Now explain how 2 employees of the bank “in their right mind and sober memory” could, with a single letter, turn a surname into a middle name from Ivanova to Ivanovna. When they recruit, they don’t think at all? Everything is indicated in the passport in black and white and they still say: "You should have checked." In some stores, cash desks have such an inscription, here - nowhere and, I emphasize, they just gave me the book with the requisites, did not open it. When I was issued a card in another bank - they asked, signed, here - no. So, sber. They refused to retype the book: "We can pick up and print you the details on the piece of paper." The employee to whom I was sent to draw up a card did not know how to change one letter of the surname in the program, which became a middle name and again invited the blonde ... they typed, in general, but forgot to teach. Due to this error of the bank, in fact, I had to write a statement to change the name and funds "hung" for 12 days! 17000 p. In the manager’s office and at the staff, badges with first names were not noticed. I decided to talk with the leader - she stood at the door of her office. The same blonde comes up and asks if we can solve the problem? - How, standing?) Not in the office reserved for this?) I believe that such a proposal in itself is already a sign of disrespect. Why am I worse than a disgruntled client already seated in the manager’s office? Typically, such offices have soft armchairs, chairs, at least not from home, but I'll carry them for this office ... The blonde, without giving her first name / patronymic, said that she is the director of this office, and inside is her deputy.

All for a long time to the people of the sea, the staff is in no hurry, in general, it is necessary to work !!!!