Bank Vtb

A very long service for individuals ... For legal entities, they somehow more or less work faster. The room is stuffy, not ventilated.

19.04.18. In a single help desk they answered that they do not give phone numbers in offices, solve any issues only by personal arrival. When I started to serve me personally at 5.40 p.m., at 6 p.m. the manager said that I would come to sign the papers the other day, because now she accepts a client by appointment with some sort of privilege package, I can’t sign up like that, and the phone number for this office she will not give me, until 17.20 2 managers work - and when the working day is over and the working person can contact the bank, you need to leave one. So this bank meets the depositor. Naturally, he did not conduct any business with this bank.

You need to come to this bank with sandwiches and a thermos with coffee, otherwise there is a chance to die of hunger while waiting for your turn. During the year after my last visit, nothing has changed.

To execute the translation, they waited for two hours, very terrible service, specialists worked slowly to do the operation in five minutes, waited two hours. Do not hear the question at all or how, a depressing attitude to the customers !!! Only to smoke every five minutes !!!

Rude attitude of bank employees to customers.