Pochta Rossii

I receive parcels often, service by agreement, very fast and polite. I notice that there is a large turnover of personnel, but this by and large does not affect the speed of service. What happened before, about 2 years ago, is terrible. Thank you for the good changes in customer service.

The service was not pleasant, everyone was sitting without masks, the department was dirty, there were no pens, no forms, there was a live queue, there were a lot of people, but the service was slow.

Mail parcels stole the parcel more than 150,000 rubles. they didn’t send it intentionally, the deadlines were over and supposedly they handed it to her, don’t understand who. without a passport. Obviously they took

There is no phone, which means information is zero. Nowadays, this is a complete disregard for the consumer. That's why I try to have as little business with Russian post as possible and prefer more transparent and communicative companies.

Disgusting. The staff steals packages. Or bribed and parcels are received by strangers without documents. They sent two soldiers. Not a single one reached. Horrible work of the department