Поликлиника «Эдкар-Мед» на Баграмяна

I am a patient of the clinic “Edkar Med” on Bagromyan 14, the city of Kaliningrad, who previously wrote on another site about my terrible experience with Dr. Belova. V.I. and the clinic as a whole. After publishing my review on the site, Edkar Med Clinic wrote me a comment on my review. In the commentary, the representative of the clinic called the situation “misunderstanding” and promised to sort it out and take all measures. I was asked to contact the administration of the Edkar clinic system in any convenient way. After a couple of days, my review was sent for an extended check, which was requested by the Edkar Med clinic from another site, for reliability. I provided the site with all the requested documents, after which my review was returned on another site. The clinic’s official website says that I can contact the general director of the Edkar clinic system, Maria Khromova, regarding the quality of the provision of paid medical services. I wrote and sent a letter via e-mail to the General Director MG Khromova, but unfortunately I did not receive a backlash. After a couple of days, I wrote her a second letter, asking me to pay special attention to my first letter. In my letter, I ask you to resolve the situation, which the clinic originally proposed: “Please contact the administration of the Edkar clinic system in any convenient way.” With this review, I want to attract the attention of a clinic that does not care about its professional reputation and ignores the complaints of its clients. I strongly recommend that you bypass this clinic. Below I provide my first review with a comment from the clinic: “I would like to talk about my terrible experience with the Edkar Med clinic on Baghramyan 14. I signed up for a comprehensive examination of hormones (TSH, FSH, LH, estradiol, DAE, testosterone, SHBG, IST, cortisol, prolactin). The program is intended for girls planning a pregnancy. Submission of these tests plus subsequent consultation with a gynecologist-endocrinologist. On the day my mom signed me up for tests, she was told that the day of the cycle is not important for taking these tests, as the clinic has new technologies. It is a pity that the doctor Belova V. I. himself does not know about these technologies. At the consultation, she told me that the analyzes were incorrect, since they were not done on the 2-3 day of the cycle. Bottom line: for 5140 rubles they told me that I need to drink vitamin D, folic acid, and tell my husband to drink vitamin D too. According to the analysis, nothing was said (incorrect data). The doctor spoke impolite with me at the consultation. The girls in the registry for a long time could not find my tests, which were done 2 weeks ago. The problem was also with the payment of these analyzes, since the girls did not know how to calculate the analysis in the system. That was my worst experience. I do not recommend this clinic to anyone. I will surely make sure that my relatives, friends and acquaintances bypass this clinic. Hello! Thank you for describing your experience. We are really sorry that at some point there was a misunderstanding. We will certainly understand the current situation and take all measures to ensure that the service is provided properly. Please contact the administration of the Edkar Clinic System in any convenient way. Unfortunately, according to the rules of the resource, you can not specify phone numbers and email addresses in the comments. All contact information is on the official website of IC Edkar.

Everything is super-duper!

It's impossible to make an appointment! I called 2 days, no one picks up the phone! Apparently they are chasing teas, sitting there, and all the staff is probably just awful. No discipline!

The most pleasant experience for a gynecologist in a lifetime! Svetlana Vladimirovna met me with a smile and advised me on absolutely all my questions. Wonderful specialist and a very nice person! The most pleasant experience for a gynecologist in a lifetime! Svetlana Vladimirovna met me with a smile and advised me on absolutely all my questions. Wonderful specialist and a very nice person! More to such doctors.

At the checkout, after the service, they increased the price three times from the one that was announced over the phone. The administrator includes "I do not know anything, contact the authorities", the management did not respond to the written claim at all. The office in which you will be clamped like a stick.