Инспекция федеральной налоговой службы России по г. Архангельску

What happens in the inspection is not clear. Nobody picks up the phone. To get through is unreal. More than a month already delay the payment to return personal income tax. Once a month I got through the general contact center. The head, Gaymurzaeva Svetlana Nikolaevna, lies about technical problems in the system that impede the return of funds. She promised to make a return within 5 days, after two weeks and now there. To complaints and letters do not respond. Who write and call is not clear. Contact center - just girls on the phone, they have no impact.

Conveniently, fairly quickly, friendly. In case of difficulties, a competent employee at the "reception" will orient and prompt. Minus "star" - put, pzhl, a copier in the lobby (ess-but, not free). They suddenly asked for a copy of the document - and look for where it can be made. I am sure that there are thousands of such wishes.

Calling is not possible! They don’t pick up the phone!

This is unbelievable. The third time I pass and the third time I remain in pleasant shock. Large waiting room with reception desk, computers, consultant. Tables, sofas are arranged. The waiting time for all 3 times was less than three minutes. The staff are polite. Wow!

I handed over documents for inspection and had to carry boxes with my husband to the 4th floor. 16 boxes of 10 kg, both pensioners. Pay taxes, pay fines, but could not deliver the elevator. Apparently, people even more hated the tax