Minbank

I sat in line for 20 minutes, taking a coupon for receiving a card at the entrance. When the turn finally arrived, it turned out that cards were not issued on Saturdays. What prevents employees from even hanging an ad at the entrance of the terminal so people don’t sit in queues? It turns out that the card can be obtained only on weekdays from 10 to 18, and there is still a lunch break! Given the speed of service and the time it takes to get to the department, you need to take time off from work at least two hours, and preferably three. And so it is proposed to do it every time you need to contact the bank? This I have not seen even in Sberbank!