Point of delivery Addiction "Business Line"

Illiterate specialists and managers. The cargo was sent from Moscow to Sochi, but the sender did not specify which terminal was needed. Accordingly, he came to the central region of Sochi, and I waited in the Adler region. Having called the employee on the throat, I found out that it turns out that DL has a new city "Adler" and it does not belong to Sochi in any way! The tone of the employee is like I was transporting his load.! She also threatened to take a fee for storage at the Sochi terminal. I had to order transportation between terminals for a fee, and the prices were also different: an employee in the Adler terminal counted 850, a bit more throat, and on the DL website the same is cheaper ... How is that? Respect. DL. Adler is among the common people. And geographically, officially, documentary - the city of Sochi, Adler district!

Service is good. PEC is much more expensive, but due to their greater development, they periodically have to use their services. !!! Please make a working day on Sunday. because of hellish traffic jams in your direction, it is not always possible to come on weekdays

I prefer not to mess with them. No matter how I come across - the problem. Even notifications cannot be debugged. The robot calls them and that's it. I didn’t get through, they don’t care - you were notified. Nipo electronic, no messengers, no SMS notifications, as in other normal shopping malls.

Employees do not know their own shares. It is a problem to get a discount for a promotion. Delivery from the terminal includes what is not in the price list. In short, they cheat for money, don’t know their own regulations and can be sent because of this to another terminal, from which delivery to the address is impossible, you need to move between terminals first and guess at whose expense? Correctly their mistake, the client pays. From 12.08 to 18.08 they delivered from Novosibirsk to Sochi and then from the 18th to 22nd !!! Nobody considers complaints, in a critical situation nobody is responsible for it, they include mutual responsibility. The personal account does not show the departure and from 08.08 to 22.08 they promise to figure it out and do everything, they even asked for the passport data and ... fig it works. Generally after CDEK, Business lines number two on the black list.

just the bottom, not the service. My wife will leave a detailed review in the near future. Nikoda has never met such a deep bottom.