Map
Detailed Information
- Place Types Clothing store
- Address Prospekt Mikhaila Nagibina, 32/2, Rostov, Rostovskaya oblast', Russia, 344068
- Coordinate 47.25974,39.721058
- Website https://www.bershka.com/ru
- Rating 3.9
- Compound Code 7P5C+VC Rostov-on-Don, Rostov Oblast, Russia
Openning hours
- Monday 10:00 AM – 10:00 PM
- Tuesday 10:00 AM – 10:00 PM
- Wednesday 10:00 AM – 10:00 PM
- Thursday 10:00 AM – 10:00 PM
- Friday 10:00 AM – 10:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Very cool, fashionable store)))
We never leave without buying the best store for young people on Horizon
Disgusting service and the gross violation of the "Law on the Protection of Consumer Rights" by the manager Bitanovym I.A. 07/14/2019 I refused to issue a refund for the goods purchased this week, despite having a fiscal check and passport. I tried to mislead me that the presented check was not a reason for the return, and I need to bring 2 witnesses with passports to issue a return. The requirement to provide the rules for the return of goods for this store Bitanovym A.A. was ignored. As a result of the 20-minute conflict and bringing the buyer to a nervous state, the entrance was nevertheless issued. Thank you to the store director for valuable employees and caring for buyers.
If you want to go to the shopping center "Horizon" and spoil your mood, then you will go to Bershka: there you will be naughty from the bottom of your heart, they will be fully shown how you annoy employees with your presence, interrogate you, as a criminal, at the entrance to the locker room and search at the exit, and at the end, if you decide to write a review, the "Book of Complaints and Suggestions" will actually be thrown into your face and will be removed with an indifferent look, since poor service is the norm in this store. It is a pity that the impression from the staff discourages the desire to buy even the things you like. It is obvious that the management does not take any measures, thereby encouraging employees in their insolent behavior with visitors.
Low rating for service. There was no one at the checkout, I had to call the seller, although employees were busy doing nothing around. I could not go out after the purchase, because they did not demagnetize me, I had to return. Nobody at the checkout again, but a line of people has already been added. The girl took my purchase, saying that she had demagnetized and returned the bag, but she squealed again at the exit. Due to the fact that they are not doing their job, they got into a destructive situation in another store, where they had to show a backpack, their things and a receipt for payment. The mood was spoiled for the whole day. I am disappointed. I hardly want to go to this store again.
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