Tachen

Обширный ассортимент, цены средние, лестница на 2 этаж не очень удобная, в торговом зале тесновато

Good assortment, good prices, BUT the employees are a real nightmare. The first case - they stood at the checkout (third in line) and all this time the Wonder Woman served customers under the chanson howl of her phone. I had to close the ears of the child so as not to injure his psyche. The second case - I came to pick up a scooter for a child, having previously studied the market. I specifically asked for help from a male consultant, since there was no longer any hope for the ladies from the previous 2-year experience, but I made sure that he did not have the slightest idea about the characteristics of scooters (he checked the maximum load empirically by stepping on the scooter and calling his weight, age range = + to everything he had no idea about the availability of goods in the warehouse (he promised one thing, but brought something completely different). For all the time of contacting the consultants, only the one who works in the shoe department helped - she knew about discounts, helped to find the right one size, but at the same time was not intrusive. it seems that the sellers are incompetent, because their salary is terribly small. This can explain the turnover of staff. In general, I would like to give advice to the owner of the Sochi chain Tachen, if you did not save on sal of employees (it is better to have fewer consultants, but qualified or young, but motivated), then your network would grow to the scale of Katyusha, Children's World, etc.

The staff is not professional

Norm shop

Super