The Snow Queen

10/15/2020 I bought a down jacket (jacket), trying on at home I realized that the quality leaves much to be desired. 10/17/2020 contacted the store with a request for a refund for the goods. And then it began) The administrator who had a dialogue with me immediately forgot about politeness, they found some kind of stains on the down jacket that could not be seen when trying on (and the goal was not to look at every centimeter when I bought, at first glance I liked the thing - I bought it ), with the lighting that they have in the hall, only obvious defects can be seen. The administrator immediately concluded that I was exploiting it, and therefore I do not have the right to hand over the goods (jacket) as a good quality product, within 14 days, but must write a return statement due to marriage. Of course, they accepted such a statement, but made it clear that I myself ruined it) the desire to buy something in this department was gone. I think that in order to get my money back, I still have to go through a lawsuit! And all this means that the staff is polite and friendly only when you buy something, but not if you want to issue a refund! When buying, check the product a hundred times so that you don't end up in a situation like me!

Friendship with the Snow Queen does not add up. Every time I come across illiterate work with a client. Moreover, that in Arkhangelsk, that in Moscow, that in St. Petersburg. Maybe employees are specifically taught not to select words in a dialogue with a client-lady who has breasts by definition?

A well-known chain store. He has all the virtues and all the features of the "Snow Queen". But in this particular place, the location is convenient. Indoor air is constantly circulating. Huge parking. Nice to come in and easy to shop here.

In Maxi Leningrad department is good. Polite staff. In other places, just trouble.

Cool store. You can dress both men and women. Prices are quite affordable.