Фирменный магазин ASUS

Reading the reviews left before me, I understand that I myself got into the same situation. 11/05/2020 came to the ASUS store in Kaliningrad, in the Europe shopping center, having told about my tasks for which I plan to purchase a laptop, the seller advised the ASUS zenbook 14 flip model. When I came home, I began to test this Laptop and as it turned out, it was completely unsuitable for what I needed. The "silent" laptop, as the seller told me about it, buzzed like a tank during the usual removal of the built-in antivirus, after 15 minutes the program was not deleted. As the seller promised me, there is nothing to say about a high-quality stream with this ASUS laptop, it's impossible. (Spontaneous opening of third-party windows when working on the Internet after 30 min-1 hours, all these shortcomings can only be listed. Bringing a laptop the next day, the refund was denied, IE Glazkova Larisa Viktorovna wrote a response in a statement 15 minutes later, “to check the quality !!! in the SC, referring to the fact that if he is a worker, the return will also be refused. He is a worker, but he works poorly and does not work as promised by the ASUS representative. But what about the incompetence of the seller and misleading the buyer? Let's see what they say in the center, but I think they will return the laptop, the same way back to me. If the problem is not solved, I will go to court.

He was going to buy a laptop in the hope that the sellers, in view of my requests, would recommend the optimal ratio. But alas, this was not destined to come true (they recommended a certain model, bought it, came home turned on and what was surprising when a new laptop for 40 TR, braked and hung, everything worked with such wild expectation that a desire appeared to hand it over I called the service center, they explained why it was such a misfortune and recommended adding RAM and ssd and transferring everything to it.Oh well, did as recommended, plus 12 thousand.What conclusion did for yourself, when you go for such a technique you need to accurately determine the fact that x If you want to buy exactly what you chose, well, and the competence of the employees of this store leaves much to be desired, it is not worth it to count on recommendations from them.With the purchase, they also gave a card where the bonuses were credited with the purchase.Here you came and decided to spend it, but what was the surprise when the store was under repair, there were no advertisements anywhere, the information is not available, from which I conclude that the owner of this store and the staff's attitude towards the final customer, respectively. There was the first and last purchase in this store.

I bought a mouse game for a fairly substantial amount. Half a year has passed - the mouse stopped working. Brought to the store. Employees immediately provided competent assistance and transferred to the service center. After all the tests identified the unsuitability for repair. I was immediately offered a replacement for an identical, or a full refund. I was very pleased with the work of friendly staff. Thank you for immediately replacing the defective item!

Just forced to leave feedback, bought a laptop from half-dead employees of the store ASUS, the laptop was with the marriage, considered the marriage within a week, and then soon after my call accelerated. The defect found money on the card should come, but it strikes the indifference of store employees who are clearly not interested in buyers, some just stand and do not help, with a choice. Service is below acceptable, there is something to compare. ROG laptop in their service just can not stand it and from the principle in this store I will not buy anything. Believe there are other places where you can buy official products of ASUS, but you will be prompted, and will not stupidly peek into the phone while you choose a note.

I bought my phone here, everyone is happy. The consultant told everything, showed, gave advice on choosing a model and color. On the spot, they issued a loan. All without problems and quickly. I like this cute little shop. 5 points!