Avtoekspress Uaz

Nice car dealership. Courteous and helpful staff. Bought Father Patriot. All liked it.

I left the car for warranty maintenance in the evening, arrived the next day at the agreed time, it turned out that the car was not ready, I had to wait a few more hours, it seems, according to the regulations, 3 hours are allocated for the 2nd maintenance, and not 2 days. Then the unexpected happened - a breakdown of the timing chain when leaving the technical center, as was clear from the words of the acceptance master - this happens with UAZ vehicles with a single chain, apparently it happens - okay, even though he was driving himself. They said they will eliminate it within a week, although all spare parts are available, the master will just be on the weekend two days after the incident and rest for two days and do the same for two days, in total, exactly six days, well done guys are stretching the three-hour repair to such an extent. A week later, he came to pick up my Patrick, it’s immediately obvious that people didn’t rest: when opening the compote, I saw almost the entire under-compartment space saturated with mining, it’s good that I washed the engine just a month ago, I was already delighted - I still have to, okay at least the engine is running. Then I saw some kind of a jamb with a headlamp, which had not been there before, we got to the technical center, the master said that it was, we agreed to check the cameras at the time of arrival and they will immediately call back. They have been waiting for the promised three years, but I could not as much, as with work I became more free phoned, again they said that they would call back, after waiting a little more, they dialed again in half a day, they said that it was at this moment that they were watching the video - wait, we will call, again in a day. called, apparently the word call back is what it means, because they never called back. It turned out that they could not help me with anything, since this jamb on the headlight was on arrival, but this conclusion was made from the video when my Patrick was already in the technical center, probably between MOT and timing replacement or before leaving, and the rest of the video has already been deleted, well, right client it is better to change it for a week and remove the unnecessary, probably realized that I am not able to come and control. Well, okay, let's go back to the MOT itself: I asked for an additional look at the leak from the gas tank, since there is a small smudge on the right, I understand that I will have to pay extra for this, but I really don't have enough time. We did not see a leak, although he showed the location, though on another Patrick, since he was hanging on a lift, it seems that money is not particularly needed. I also asked to see how the alarm is triggered in heavy rains, since water flows through the rubber band on the trapezoid of the wipers directly to the end switch of the hood, because I explained everything because of what the problem was, in the end nothing changed, it's good that they didn't try to do it, otherwise the hood tore it off and said that I came with this and the video would be shown after all. About the TO itself: according to the regulations, it is imperative to check all the backlashes, plus he asked to check it himself, because when braking at high speeds the car hit the steering wheel and chattered, they said that there were no backlashes they checked twice, most likely due to incorrectly balanced wheels, I was sure of them , after all the work, we decided to take a ride and see, apparently because of the flat Furmanovskaya track, nothing showed up, upon arrival home I decided to make sure about checking the backlash, because it could not fix everything itself, and I was right, there is no backlash when the front wheel is swinging, but if to loosen the pads there is a play in the bearing, apparently if you drive over irregularities the pads diverge due to the bearing and when braking one wheel does not catch up, which is why it chatters. According to the regulations, it is necessary to lubricate the door hinges, too, nothing has been done, for which you can see getting dirty, but the lithol was included in the payment. I was also surprised by one thing - before I had time to pick up the car from the service, a girl called back - to go through a survey about their work, learning that I was still a pedestrian agreed to call back later, I can't wait for two weeks, probably this is a chip from the whole company to promise to call back. Plus, he has not yet picked up Patrick, the neighboring car service has phoned in the form of an answering machine, which, right at their main entrance, offered their services. This is generally arrogance - providing personal information to third parties is an article.

Warranty for officials, the thing is not nice. Recorded for a while. The car was driven into the repair room after 2.5 hours. Done quickly, but sorry for the time lost.

Very greedy dealer UAZ.

Good service.