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Oktyabr'skaya Ploshchad', 1, Kostroma, Kostromskaya oblast', Russia, 156000
+7 494 250-20-20
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Reviews
Юлия Шатрова (11/22/2020)
It is not very pleasant to ride minibuses, and there is no cargo compartment
Юра Комаров (07/26/2020)
They didn't really explain anything, they made a contract, and then it turned out that the program was different ...
Светлана Смирнова (06/17/2019)
Disgusting Kompashka .... The driver did not come to the airport, I said I was standing in traffic and I don’t know when I would come. As the dispatcher Lyuba confirmed, she began to talk rudely. Good people drove to the driver, he was an hour away from us. Then dispatcher Lyuba directed the driver to take the parcel completely the other way. When I said that I paid in full the cost of transportation (an individual car) for 4800. Dispatcher Lyuba told the driver to land them, and go take the parcel. The car was logan (firewood), but the driver was adequate and said that she had lost her mind. During the trip, the driver received about 30 calls from the dispatcher Luba, and the customer of the package. Then Lyuba started threatening me on the phone that the driver would drop me off and write me messages. The driver was forced by Lyuba to call in at three gas stations, to leave the parcel, but naturally no one took it. With a grief in half, I reached Kostroma with a big delay and completely exhausted. People beware, they do not have their drivers, they are searched on the Internet, I had from the Ivanovo region. I do not advise this carrier, take care of your life and time !!!!!!!
Валерий Юрьевич (06/16/2019)
Awful company. Complete organization of employees and drivers. At first, you are politely served and everything seems to be clear and simple. But the result is just awful service. I ordered a transfer from Moscow to Kostroma. They sent me the driver's number, on arrival I dialed it from the plane and asked the relevant questions about the transfer, to which I heard an absolutely boorish conversation in a rude context, that "I listened carefully, he would not repeat twice," and that was it. He also said that he would pick me up only in three hours, as he is now taking other people to Vnukovo. I called the dispatcher, to which she said, this should not be a maximum of 2 hours and began to solve my question. In the end, no one decided anything. The driver answered rudely, but the dispatcher clearly did not know where the driver was and what was going on. Because an hour later, she called and said that the issue was resolved. But in the end, the driver again did not know, and I waited three hours. No one has apologized. everyone just showed rudeness and hollow not seriousness to the situation. I will not order a transfer there anymore. And if you also don’t like a non-professional and boorish approach, then I don’t recommend it either.
Юлия Булгакова (07/12/2019)
Only positive emotions from tours. Thank!
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