Central Bus Station

When will the administration of the bus station draw conclusions? Or do you need to write collective complaints and statements against you to higher authorities, and maybe to the Prosecutor's Office? Why does it infuriate your insolent cashiers so much when they fail to sell a ticket with additional services and when you want to pay by card? Probably because financial transparency is not a priority and because your staff are not aware of what they are working in the service sector.

Terrible help desk service. I don't understand why she is needed there at all! I ask if there are still tickets for a certain flight, they answer me that they do not give such information. What then do you give? What do you ask in the help desk then? How much roofing material in the Sahara?)

Very bad service !!! One window with contactless payment, and the one that is permanently closed !!! The Sberbank terminal does not work, which in total does not allow leaving this bus station. The employee at the 9th checkout counter is rude to visitors! At the request of a complaint book you are kicked out! Bologan, one cattle! Most awful bus station. Employees go without badges and without medical masks.

Disgusting service, it is impossible to get through to the help desk to clarify the schedule, which is incorrectly posted on the site (outdated information). Today 07/28/2020 we are going along the route Voronezh - Vorobyovka, bus driver ROGOZIN Vladimir Vasilievich, I want to believe that we will get to our destination alive. The driver was either driving for the first time, or he paved the route straight to hell. Dear Vladimir Vasilyevich, we ask you to take the whole bus to deliver us whole and stop being rude to passengers! How could an inadequate person with mental disabilities be admitted to such a responsible work, directly related to people's lives? An earnest request to the administration of the central bus station: please take measures in relation to this driver, because this is at least abnormal, there should be at least some respect for passengers! I do not advise using the services of this organization. Bet 0 out of 10

All, all, all, check the change. They say one price, the price tag is different, change is the third option. The funny thing is that my friends were also given a ride like this 3 months before my adventures in Voronezh. A systematic phenomenon from the queens of the bus station.