Levoberezhnyy Avtovokzal

The terrible attitude of cashiers to passengers. They are without masks and gloves. Incorrect bus schedule information Voronezh-Krylovka. June 13, 2020 the flights were canceled. Where is the information about this. As a result, he was preparing for the trip and lost all day. And inappropriate behavior of cashiers on questions about canceling flights. Why can't they correctly and politely explain the situation? I do not understand.. Only one thing is required - customer focus ...

09/10/2019 a trip was made to the Upper Hava. More precisely interrupted. Not only is the old (and, rather, decommissioned route Gazelle) carrying people long-distance, the bus station also sells tickets for the bus, in which there are no seats and the availability of standing places is not provided for by the construction of the bus at all. But for the driver and people, this, apparently, is the norm. Since he had small stools prepared and people were sitting in the aisles on them and on the step of the minibus. That is, there was no question of security !! That's not all. Having driven off from Voronezh halfway, the bus ran out of gas. The driver blamed that he: 1) The gas sensor does not work and he did not know that there were very few of it. 2) He said that he came out 4 days from vacation and in general gas was burned out by other drivers. To the destination point remained 19 km from 44-46. People just were on the highway (turn to Malaya Privalovka) and tried to call relatives to be taken away. The driver tried in vain to fix the bus, saying that now he would switch to gasoline, but nothing had come of it. I highly recommend not using this carrier! This is just a mess! Oh yes. I completely forgot. Toilet at the station for passengers paid! Although, according to the law, it must be free for passengers with tickets! To the remark about this, the cashier sitting at the table said: “I don’t know how everyone, but we have to pay!”

07/08/2020 He called to find out the nearest flight to Kashirsky, from one phone she didn’t hear me and said “do not want to talk, well, don’t” I came across from another, they said all flights to the last, said that so late it was no longer necessary and threw the phone. All the hammy sits, as if we are taking their earnings

It is very dirty in the toilet, although there is a Resolution of the Russian Federation in the toilet on tickets are not allowed. What they take money for is unclear

It seems that neither the cashiers nor the dispatcher are afraid to lose their job! The boors are rare, angry, bark like mongrel. The telephone number indicated on the site never answers, the dispatcher hangs up, yells that he does not know how the buses go. Just awful. Apparently the management is satisfied with such employees of low injury. It is very surprising in our time to come across such a shameful service! Help at the bus station is missing! A shame!