13 by Black Star

Nice atmosphere. Friendly staff. Courteous masters.

Master Ruslan made an excellent haircut. Just perfect! The room has a nice interior, music. Recommend!!

Very bad!! I came by the gift certificate my spouse gave me, I phoned before, asked if I would come in advance if they could cut it faster, of course they answered, 1 came earlier for 40 minutes since parking trouble was complete and passing by car, look for parking in the courtyards, treated to coffee, all the rules, waiting! 2, all places are free, there are free barbers, asking how about a quick haircut! What was said you were recorded for a certain time, I wait! 3-in-room creation with obvious gender changes (I find it difficult to answer what sex) and when I tried to clarify what to do, since the time of my haircut already started as 8 minutes, the creation looked at me frowningly, like x .... Do you you exude The 4th minute of my haircut time was 4 minutes, but I still sat and watched how the place where my barber worked, was still cleaning, I was further off all this podz ... Alo and I actually left after waiting 1.5 hours, since I another meeting was made. Then the manager called me and asked !? Where did you leave our friend! After the manager of this institution called (apparently) and like, oh sorry, sorry you didn't bring an envelope from the card with the certificate number, it's your fault! What would ... I !? Then she immediately said that you do not write anything anywhere, we will give you two services, ok, I arrived today at barber 13 buy blackstar and faced again with a misunderstanding, after the first words about my certificate I HEARD "CHOOO I AM NOT COURSE" Findings,!! The owner of this franchise is this item for you - you have invested in a cheap business with an expensive franchise, and you are exposed to money by your unqualified staff, even those with gender-based changes do not evaluate your customers in appearance, let them look at themselves first! KALININGRAD HAS A CHEAPER AND QUALITATIVE BARBERSHOP, KEEP YOUR WARDS AND NERVES, PASS BY. P. S., I assure you that I will not leave it that simple, on the basis of a comment and as soon as I return to the white stone I am not lazy I will go to the office Black Star companies for a cup of coffee) I DID NOT GET THE SERVICE FROM THE COMPANY, THE CERTIFICATE WERE PAID MONEY, REMEMBER IF YOU WANT TO PRESENT YOUR CLOSE CERTIFICATE THEY DO NOT RECEIVE. In this institution, do not care about your time and money.

Powerful Barber Dima 🤙🏿

Perfect place. Quality work. I especially want to note the master Julia.