Pochta Rossii

Frankly, I went there with caution: I thought I would see a huge line of angry customers and tired, slow-moving employees who do the work for the necessary minimum. The expectations were not met, to my surprise and joy. They were met friendly, really tried to hear and help, they worked quickly. I received two parcels and made two departures in about 20 minutes, which I consider to be an excellent indicator. Thanks to the staff, the only way to bring mail to a new level and dispel the prejudices of people

give packages to anyone, always turn in the evenings

This is one of the most remarkable branches in Bryansk from all that I have visited! And I visited as necessary enough ... I just want to praise the staff directly! All departments work, serve people. And do not shift the pillows, canned food and other crap from the shelf to the shelf, do not look at you, such as what is attached? Employees PO-37, thank you for courteous treatment and high-quality performance of their duties!

There is an electronic queue terminal. However, it is not very convenient, since only 2 windows work, in any case a queue is created. Girls worked quickly and quickly, but a couple more windows would not hurt.

They respond extremely negatively to the client as if they were doing a favor, and not their work, for which they receive a salary. I write after the fourth appeal, of which I haven’t received a clear answer. Two times they have collection, one today 12.02. 18. at 8.15 in the morning of Monday, before that, on Friday 02/09/18, I called in the afternoon, I don’t remember the time. In the other two cases, just “come, we will calculate the cost of sending the parcel”, whose weight is up to a gram, box sizes to millimeter, point sending up to a meter with a branch index and a sending form and to the point. The calculator on their website works as a seller in the 90s market (+ 100-250 rubles always, because the sister deals with children's toys and parcels sends dozens per year), so I’m fair and call to find out the real value. Service sad, but Mr. Strashnov could write out 95,000,000 rubles for effectiveness without question. Now I understand what older people experience when they come and defend the time line to find out information that can be obtained in a minute of communication. This review is specifically for the 37th department, for 40 years of life this is my first pancake, and it’s not so lumpy, and the flour didn’t mix with water. I’ll try to get away from m / f, hope dies last. Add: FIRST DEPARTMENT OFF!