Map
Detailed Information
- Place Types Store
- Address Tsentr Galerei Chizhova, Ulitsa Kol'tsovskaya, 35А, Voronez, Voronezhskaya oblast', Russia, 394030
- Coordinate 51.667194,39.191861
- Website https://mvideo.ru/
- Rating 4.1
- Compound Code M58R+VP Voronezh, Russia
Openning hours
- Monday 10:00 AM – 10:00 PM
- Tuesday 10:00 AM – 10:00 PM
- Wednesday 10:00 AM – 10:00 PM
- Thursday 10:00 AM – 10:00 PM
- Friday 10:00 AM – 10:00 PM
- Saturday 10:00 AM – 10:00 PM
- Sunday 10:00 AM – 10:00 PM
Photos
Reviews
Great place
Nice service and good location where you can find various electronics
M.Vider refuses to check the sold goods. They threw the box and left. Do what you want. They also lie that they are not obliged to do this, that you have 2 weeks to check and carry other nonsense. The seller is obliged to show you the completeness and functionality of the goods. Do not get fooled by the chatter of M.Video sellers. Ask the seller to open the packaging in front of you, to show the completeness and functionality of the purchased goods.
Не качественный товар! Приобрел Sony KD-55XH9505 в М.видео Воронеж Галерея Чижова 14.11.20 чек №1768767. Были сомнения, но персонал магазина уверил, что это лучший телевизор из существующих на данный момент.
Каково же было удивление спустя 12 дней, когда при включении телевизора синий экран и ни какой реакции на пульт или клавиатуру. Ни какие действия с перезагрузкой рекомендованные Sony не помогли. Обратился в call центр М. видео за помощью, и рассказал о ситуации. Специалист call центр подтвердил, что это брак и что я могу обменять/вернуть товар сегодня, обратившись в магазин (имею аудио запись).
Магазин отказался вернуть/или обменять товара, хотя 14 дней еще не прошло, сославшись что товар технически сложный и нужна экспертиза, и нужно подождать до 21дня! Ранее от персонала и call центр уверили что проблем не будет! Сотрудники компании вводят в заблуждение предоставляя не достоверную информацию.
НЕ рекомендую покупку перед новогодними праздниками, в случае проблем останетесь без денег и товара! Выводы делайте сами!
Не рекомендую связываться с данным товаром и М.Видео в принципе.
I bought a mirror-recorder for 10t., 3 months after the purchase, I began to slowly refuse. When heated, it freezes, turns on and turns off at will, the main camera starts to flicker and darkens, the rear camera freezes, the rear camera does not turn on periodically, the flash card starts to reject when it is full, does not format the card either automatically or forcibly only through a PC, recording does not turn on ...
The store accepted the device for the first time under warranty, a week later they returned it back, they did not find any defects, they were rude by phone, they agreed to send it back only with personal transport, after the scandal, sent it back. Three weeks later I call the hotline, they don't know the status of the device, they can't get through to the store, they can't give out the phone number of the store, it's a commercial secret, they wait for a call and they say wait 45 days, there will be an answer. If they are not satisfied with the result again, they are sent to independent experts, to the manufacturer, to the service, to anyone, only they have nothing to do with it. They called again and said no defects were found. I do not advise buying in M Video, in China or from hucksters, the guarantee is the same only cheaper
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