Alleya Mebeli

I decided to order a wall for the living room. After numerous attempts by friends to dissuade them from doing this in the Furniture Alley (someone was delayed with an order, someone came with a marriage and did not want to change it), I still decided. And then it began…. First, read the contract carefully. We were told 33 days, took 2 months. Finally, the wall came, I try to order delivery by phone, alas, this did not work, I had to go to the store. But it turns out that it is impossible to pay for delivery in the store, payment is only on the spot for the loaders. Okay. We agreed that the delivery time is from 12:00 to 16:00 tomorrow. The next day, the manager calls at 14:00 and says that they will not be able to bring them at the time specified earlier, he suggested from 16 to 18. Okay. I arrived at the delivery address at 16:00 (no one lives in the apartment) and sat there until 18:00, no call, no delivery. I called the manager who asked to postpone the delivery, the subscriber is not available. Excellent. I called the hotline. They are very surprised why my order has not yet been delivered. They said that we will solve your problem right now, wait for the call. I'm waiting. There is still no call. I wait until 20:30, the driver calls: "First we go to Gagarin, then to you." Okay. The wall was brought in at 21:30. Bottom line: they stole 5 hours of my personal time. Guys, if you don't care about any service, why are you working at all? Close up! And I'm not here anymore ...

I bought a kitchen. Furniture corresponds to the price, sellers are outgoing, go towards. But there is a fly in the ointment: assembly. Given a list of contacts: call, they will do everything for 15% of the cost + for a fee extra. installation work. I called a contact from the list, explained: there is a kitchen with appliances, you need everything "turnkey". They sent two workers (not on the store list) to whom he showed the kitchen, appliances (stove, dishwasher, extractor hood) - he said that it was necessary for this to stand / hang and work. As a result, on the last day of their work (divided into 3 days, in two stages - waiting for delivery of the oven and sink), it turns out that they will not connect the plumbing and electrics and they need to call other people. Moreover, the hood has already been mounted and to connect it you need to ditch, pull the wire up, disassembling part of the kitchen. The position of the store’s sales director (after long negotiations, accurate to the point): "1) the employees are not mine and I am not responsible for them; 2) my employees only collect but do not connect plumbing and electrics; 3) why they didn’t warn in advance - see paragraph 1 "

Good center, reasonable prices, great choice

Large selection of furniture, prices are good, attentive and helpful staff. Council.

I liked everything, but wait a very long time for the furniture, even an elementary desk a book of 30 days.