Мартен Вест - Автосалон LADA

Disgusting attitude towards customers. More than a month had to wait for the delivery of the car. And when the buyer got on sick leave and isolation for covid, but repeatedly confirmed that he would come and buy the car immediately upon leaving the sick leave, it was sold to others. And they didn't even bother to call and notify. And the buyer drove 500 km behind the car, and in the expectation that he would get back on a new car.

Very pleasant and cozy environment. Courteous and attentive staff. I would like to separately express my gratitude to the manager of Anastasia Koreshkova, for the decency and professional approach to the client. It was a pleasure to deal with an honest and competent employee of the center. In general, only positive emotions remained about this showroom, I was satisfied with the purchase and the attitude of the staff towards me.

If you clearly separate the personal relationship from the worker, everything is in order in the cabin! I do maintenance here. There were difficulties with spare parts under warranty (they drove for a long time, they brought the wrong one), but living in the Russian outback you stop worrying about this. I don’t think that in In other stores, spare parts are brought in every day and they are doing this very minute. Citizens, before spraying saliva and proving what is all bad, think that the employees of the salon are the same people who just work there. The master accepting the cars will not bring you the spare part the day after tomorrow just because you urgently need it. It’s another thing when an employee mows. But this is also a human factor. Be more tolerant.

Like most car dealerships in Vologda, it sells cars with its own special stages at cosmic prices. There are simply no living machines without them. Waiting, as they promise, is at least a month and a half.

Not all problems can be solved, but THAT is doing well.