Map
Detailed Information
- Place Types Bank
- Address Ulitsa Gagarina, 32, Samara, Samarskaya oblast', Russia, 443100
- Coordinate 53.200625,50.175652
- Website https://www.homecredit.ru/
- Rating 2.9
- Compound Code 652G+77 Samara, Samara Oblast, Russia
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Was here. I got there immediately and out of line. The staff are lovely and helpful. Things are good.
I started a salary card. Received a salary. The card was blocked. Now I have to run, carry the certificates to get my money. They don't solve anything on the phone, they behave like scammers.
Just a nightmare, there was an encroachment on fraud. My parents are pensioners, they made 2 contributions (2 parents, 2 deposits) on the same day on the same conditions. On the day of the withdrawal of funds, everything was given out correctly to mom with interest, and to the father, the operator - Kumankova Lyaysan Danirovna issued the deposit amount without interest. When asked why they did this, she could not clearly explain the situation, but in the end she gave out interest. If the parents did not notice it would remain without 77 tr How is that normal at all?
This is not a branch of the bank, but some kind of Sharazhkin office, a feeling that people from the street were gathered and asked to try themselves in this area. I came to get a ready-made card (work for 2 minutes), in line in front of me was 1 person. As a result, she sat for 1.5 hours. One will write one with errors, then another, then the whole department thinks how to fix it. Nobody knows and does not know how. Everyone asks each other and does not even know how to scan a passport. In the end, I got a card. I was told you are free, she clarified how to activate it, to which they answered me they will call you. Waiting, waiting, don’t call. I’m calling myself and it turns out my card is listed in the bank, just forgot to change the status (which they gave me in my arms) and you need to go to the bank again. What kind of attitude towards customers ...
Awful attitude. Only one employee works. The rest are sitting in the second room and have fun discussing something. They look at visitors with a reproach in their eyes, such as ... you got here 40 minutes before the end of working time. The cashier, having learned that now she will have to accept cash (I opened the deposit), was already skewed. I had to work 15 minutes before the end of work, oh horror!
I have not seen a more unfriendly atmosphere in any bank in Samara
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