Filial 10 Gosudarstvennogo Uchrezhdeniya - Volgogradskogo Regional'nogo Otdeleniya Fonda Sotsial'nogo Strakhovaniya Rossiyskoy Federatsii

The FSS department is mired in its own bureaucratic instructions from the times of communism. It took three personal visits to the office and a bunch of pieces of paper that had to be brought in person in order to receive two refusals to provide compensation under an individual rehabilitation program for a disabled person. It is impossible to use modern means of payment (bank cards) when purchasing rehabilitation means, since the costs are not reimbursed, motivating this with the inability to confirm the identity of whose costs were. Such departments should not exist in a modern state - their offices in regional centers should be closed - they do not provide any real help to disabled people, but only collect pieces of paper.