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Lant

Renault, Voskresenskaya Ulitsa, 16, Tolyatti, Samarskaya oblast', Russia, 445024
+7 848 250-50-03
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Detailed Information
Openning hours
  • Monday 8:00 AM – 8:00 PM
  • Tuesday 8:00 AM – 8:00 PM
  • Wednesday 8:00 AM – 8:00 PM
  • Thursday 8:00 AM – 8:00 PM
  • Friday 8:00 AM – 8:00 PM
  • Saturday 8:00 AM – 7:00 PM
  • Sunday 9:00 AM – 6:00 PM
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Reviews
Andrey “1zamut” Timofeev (03/09/2019)
Official service of Renault auto, good service
Владимир Завьялов (11/17/2020)
After reading other reviews, both laudatory and not very much, I decided to devote more time to writing my own. Yes, friendly, polite staff, yes, pleasant interior and exterior - waiting area, snack bar, children's area, toilets, parking. Yes, cool salespeople, well done guys, they know their business (E. Rudyk are you still there?). But the service is a problem. They simply do not have enough staff, and probably areas for a workshop. But at the same time, the constant tightening of various special stages at the service ... Yes, anti-rain is a cool thing. But 900 rubles is not a fair price. A bottle of 350 rubles in retail lasts 5-7 times. And the cost of the work? As someone rightly noted - the Germans are cheaper. Although, it has always been the other way around. And yes, lately on the service, you always have to wait. In general, LANT, it’s probably time to expand the service area, or organize a 3rd shift. Probably there are clients who agree to rent a car for the night. I would pass. What? In the evening I drove in and left the car, in the morning I dropped in and took it. A great option. You have sold a lot of cars. Now they need to be serviced. And the most important thing: - to strive to "seem to be customer-oriented" and to be such are, after all, different things. While you only seem. I wish you to be.
Милая Ася Милая (10/30/2020)
Get ready for a divorce. 1. We buy a car only through the RN Bank at vooooot such interest. If you find out about a loan from other banks, namely from specialists of the RN bank, then wait either for a refusal or the calculation is not at all profitable in comparison with the RN bank. But if you personally contact other banks and there was no refusal and the interest rate with the calculation is completely different. 2. At the time of the transaction, if this has not been done before, you will begin to impose additional. equipment is 1.5 times more expensive or will raise the cost of the car. As the commercial director answered: We are a commercial organization, whatever the price we want and will put it, which is beneficial for us. Discuss all the nuances in writing when pre-ordering.
Марта А (09/19/2020)
Good afternoon, everyone, yesterday I became a happy owner of a Renault Arcana, what I want to say about the service, manager Ilya is a super manager, he did everything inside and out, a true fellow and professional, such employees must be encouraged and rewarded, I also want to express my gratitude to the loan officer Daria, she's done well, she did everything very competently and with high quality as a specialist and just as a person) thank you guys, I hope the management will appreciate you what they deserve)
Эдуард Харисов (PODVOH116) (08/28/2020)
This is the most disgusting service I've come across. The staff at the stage of incoming calls leaves a negative residue. They constantly switch the line to incompetent employees or have to explain everything again. When asked to call back, they politely write down the phone number, but no one calls back, it's just awful. The car was not fully diagnosed. The diagnostic results were not commented on, the calculation of the cost of work after the diagnosis was not calculated, the cost of spare parts for repair was not calculated. Absolutely not satisfied.
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