The prosecutor's office Syzran

Why is there no email address? Why can’t I write an appeal via the Internet? It’s so convenient, fast, without queues, pre-recordings and other red tape. Therefore, I ask the prosecutor of our city to understand the utility bills. hot water supply (heating) UK ZHES LLC issued an invoice in the amount of 1,671.9 rubles, in June - 3,357.71 rubles. On what basis did the payment increase by almost 1,700 rubles? Koshcheeva Lyudmila Grigoryevna.